Delivery Information

Orders received before 12:00pm Monday to Friday are usually despatched same day*

*Subject to stock availability.

Delivery Options
Royal Mail standard Delivery (UK)
Usually take 2-3 working days after despatch. Please allow up to 5 working days.

Royal Mail Recorded Delivery (UK)
Safe & secure shipping. You can see Tracking number on Order Tracking page. Usually take 2 working days after despatch.

Royal Mail international standard Post (EU)
Usually take 4-5 working days after despatch. Please allow up to 10 working days.


Royal Mail International Recorded Post (EU)
Safe & secure shipping. You can see Tracking number on Order Tracking page. Usually take 3-4 working days after despatch. Please allow up to 7 working days.


Order Tracking

When you purchase online, we will send you confirmation to the email address that you provided, informing you that we have received your order.

You will also receive an email confirmation when your item/s have been dispatched.

Click here to use our Order Tracking facility.


Notes

  1. Royal Mail standard Delivery - We can not be held responsible in case of item lost/stolen/damage in transit However, if you need this service, we recommend Royal Mail's recorded Delivery service.
  2. Parcels that are dispatched by Royal Mail Recorded delivery or International Air Mail will need to be signed for.
  3. In exceptional circumstances we reserve the right to use alternative couriers.
  4. IMPORTANT - in signing for a delivery you are accepting the item in the condition it arrives. Please ensure you check your item before signing for it, as we cannot be held responsible for the condition of an item once it has been signed for and accepted.
  5. If goods are returned to Fonomania because of a failed delivery for any reason, the carriage cost is not refundable. We reserve the right to charge for any extra carriage costs incurred to re-send goods.
  6. Missing or delayed items: Please note that we will need to wait 15 days before being able to trace, replace or refund lost items.